Frequently Asked Questions
How do I create an account?
Download the app from the App Store or Google Play Store, open it, and follow the prompts
to create your account. You'll need to provide an email address and create a password.
Is my data secure?
Yes! Your data is encrypted and stored securely. We use industry-standard security measures
to protect your personal information. Read our Privacy Policy for more details.
Can I use the apps offline?
Yes, both apps work offline. Your data is stored locally on your device and will sync to
the cloud when you reconnect to the internet.
How do I delete my account?
You can delete your account from within the app settings, or contact us at
communication@onethoughtfit.com to request account deletion. This will permanently remove all
your data from our servers.
Are the apps free?
Yes! Both The Calories of Now and Progressive Overload are completely free to download and
use. There are no in-app purchases or subscription fees.
What devices are supported?
Our apps are available for iOS (iPhone and iPad) and Android devices. We recommend using
iOS 14.0+ or Android 8.0+ for the best experience.
How accurate are the calorie calculations?
Our calorie calculations are based on scientifically-validated formulas. However, individual
metabolism varies, so we recommend monitoring your progress and adjusting as needed. The app
is a tool to guide you, not a medical device.
Can I export my data?
Yes! You can export your workout and nutrition data as a CSV file from within the app settings.
This allows you to back up your data or analyze it in other tools.
The app crashed. What should I do?
First, try closing and reopening the app. If the problem persists, try restarting your device.
Make sure you have the latest version of the app installed. If issues continue, please contact
support with details about your device and what you were doing when the crash occurred.
How do I report a bug or request a feature?
Use the contact form below or email us at communication@onethoughtfit.com. We love hearing from our
users and take all feedback seriously. Please include as many details as possible.
Still Need Help?
Can't find what you're looking for? Send us a message and we'll get back to you soon.